Frequently Asked Questions
Documents
Account Information
How can I get a hold of Artemis Customer Service for an issue with my account?
For assistance needed you may contact customer service at (407) 705-2190 or send an email to [email protected].
ARC
What is the process for making a change to the exterior of my home?
Assessments
What are my HOA fees for 2025?
40′ – $154.00 Monthly.
50′ – $168.00 Monthly.
60′ – $181.00 Monthly.
70′ – $178.00 Monthly.
How do I pay my homeowners association assessments?
To make a payment, you can send a check or money order payable to the Storey Creek Homeowners Association. Be sure to include your account number.
Mailing address:
Storey Creek Homeowners Association
P.O. Box 620936
Orlando FL 32862-0936
How do I pay my homeowners association assessments online?
Please click on the ‘Owner Login’ button located in the top right corner of the page, where you can access the resident portal. If you have not received an email invitation to join your community’s resident portal and you would like to register an email address with your association for resident portal access, please contact us at [email protected]. The association site is storeycreek.frontsteps.com.
How do I pay for my homeowner’s association assessments via my bank?
- If you opt to utilize your bank’s online bill-pay service, collaborate directly with your financial institution to ensure that your account information (as provided in your coupon book) is included with your payment.
- Due to significant mail delays, it’s advisable to send your payment at least 30 days in advance to allow sufficient time for USPS delivery and processing. Assessments are due on the 1st and considered late if paid after the 10th of each month.
More Information
Who should I contact if there is suspicious activity in the community?
- For anything related to a crime that is occurring now or any other emergency, call 911.
- For non-emergency reports, suspicious activity, or requests, call the Osceola Police
non-emergency number at (320) 251-1200.
How do I go about reporting a violation of the community rules and regulations?
All complaints made to the Association must be in writing and acknowledged received. No
action will be taken on oral or anonymous complaints. The source of the complaint will be
kept confidential. The initial report should be sent to the manager of the association.
Please email concerns to [email protected]
Scoop the Poop
Keeping pet waste off the grounds is an important responsibility of all pet owners. If not addressed, the presence of unattended waste can quickly become a major point of conflict amongst neighbors. Keeping the waste off the ground is not just about being considerate to your neighbors and their lawns it is about protecting the environment, your family, and the community. Please make sure that you do not allow your pet to defecate on other resident’s lawns. All pets must be kept in a fully fenced area or leashed when outside of a building/improvement and shall not be permitted to run loose. Picking up pet waste is also the law.
Homeowner Maintenance
Each lot owner is responsible for the maintenance and repair within their lots. If you are unsure of the Rules & Regulations for your Association, please refer to your community Declaration of Covenants and Restrictions and ARC Guidelines. You can download a copy for FREE on the Artemis Lifestyles website at
www.artemislifestyles.com within your Association Portal once logged in.
Questions regarding the Storey Creek CDD?
George Flint
Storey Creek Community Development District
Governmental Management Services
Central Florida, LLC
219 E. Livingston Street
Orlando, Florida 32801
Tel: (407) 841-5524
Fax: (407) 839-1526
[email protected]
Website: Storey Creek CDD
New Resident
Welcome to Storey Creek!
The first few weeks of moving in are always hectic and so, to ease the tensions, we hope you will use this website as an electronic means to get to know the neighborhood and as you live here, this website and accompanying portal becomes a fundamental resource.
What to do first? We suggest that you visit the clubhouse office, where you can obtain access to amenities using your smart device. Note – Proper documentation as an owner or tenant within the community is required for access. Our property management is Artemis Lifestyles and contact information is located under the Management tab of this website.
We also suggest, if you haven’t done so already, that you join the Artemis Lifestyles Resident Portal. When you provide proof of ownership and join the portal and the website, please be sure to include your email address and a phone number where you can receive alerts and updates to your phone. This will ensure that you receive announcements from the management team.
Other first steps are listed on the FAQ on the portal and please be sure to explore the tabs on this website and the portal. On the portal, you will also find our governing documents, including the standards of which our HOA are maintained. Be sure to familiarize yourself with these documents as part of your responsibilities as an HOA member. HOA payment can be made through the portal. If you have issues setting up, please call the clubhouse office and our management company can help.
Our neighborhood is one of people and property. Please explore our many amenities under the Amenities tab of this website.
In addition to property, and above all, we are a neighborhood of active people. Storey Creek, where residents volunteer their time to make our community better. In fact, we couldn’t function without our committee volunteers and perhaps, as you get settled, you will want to contribute.